Return Policy

Return & Refund Policy – NineMillions

At NineMillions, customer satisfaction is our top priority ❤️
If you are not fully satisfied with your purchase, we’re here to help.

Returns

  • We offer 7 days free & easy returns from the date you receive your order

  • Items must be unused, undamaged, and in original packaging

  • Please make sure the product is in resale condition

  • Proof of purchase may be required

Refunds

  • Once we receive and inspect the returned item, we will approve your refund

  • Refunds are processed within 2 business days after approval

  • Since we use Cash on Delivery (COD), refunds will be arranged via bank transfer or another agreed method

Non-Returnable Items

Some items may not be eligible for return, such as:

  • Personal use items

  • Items damaged due to misuse

  • Products returned after 7 days

(If you’re unsure, feel free to contact us before returning.)

Delivery Information

  • We offer FREE delivery all across Saudi Arabia (KSA) 🇸🇦

  • Delivery time is 3 to 5 business days

Contact Us

Need help with a return or refund? We’re happy to assist 😊

📱 WhatsApp: +966 58 031 0092
📧 Email: u.u19091979@gmail.com